Privacy Policy & Data Governance Protocol

Last Modified: May 2024. Authority: Data Protection Officer (DPO), K&S HOLDINGS LTD.

K&S HOLDINGS LTD ("the Company", "We", "Us") is committed to ensuring that your privacy is protected to the highest standards of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). This document outlines the technical and organizational measures we employ to secure your personal and corporate data.

1. Data Controller Information

The data controller responsible for your personal information is K&S HOLDINGS LTD, registered in England and Wales at 69 Surbiton Road, Kingston Upon Thames, KT1 2HG. Our registration with the Information Commissioner's Office (ICO) is maintained annually.

2. The Scope of Data Collection

We collect and process various categories of data including: Identity Data (Names, usernames, biometric tokens), Contact Data (Email, physical address, verified phone numbers), Technical Data (IP addresses, browser signatures, device IDs used for autonomous delivery handshakes), Profile Data (Purchase history, preferences, and nutritional profiles), and Usage Data (Interaction metrics with our AI interfaces).

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases: Contractual Necessity (for fulfilling delivery services), Legitimate Interests (for improving our AI models and network security), Legal Obligation (for tax and regulatory reporting), and Explicit Consent (for marketing and biometric data processing).

4. Data Retention and Erasure

We do not retain data longer than is strictly necessary. Standard transaction records are maintained for 6 fiscal years to comply with HMRC requirements. Anonymous technical data used for training the Core-X AI is decoupled from individual identities after 90 days. You have the "Right to be Forgotten" and may request total erasure of your profile at any time, subject to statutory retention requirements.

5. International Data Transfers

While our primary servers are located within the United Kingdom, some processing may occur via secure cloud infrastructure in the EEA. We ensure that all such transfers are governed by Standard Contractual Clauses (SCCs) and provide an equivalent level of protection to UK law.

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